David Chamberlin has rejoined legal process outsourcing (LPO) provider Quislex as the director of legal services for Europe, the Middle East and Africa (EMEA).
Chamberlin previously worked with Quislex in Hyderabad for almost two years managing its transactional solutions portfolio. In his new role he works with general counsel and law firm partners to optimize the value of litigation and M&A services, contract life-cycle management and regulatory compliance.
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At Cognia Law, he was an LPO consultant and later became the head of legal services and general counsel for Europe. He has also worked with Intelsat, at Watt Tieder Hoffar & Fitzgerald, and as an independent consultant.
Chamberlin said he decided to return to Quislex because of its leading position in the LPO market and because it is “investing heavily in next-generation legal services”. He added that the company possessed “the right know-how and reputation”, and “the nimble executive leadership despite its size to continue to flourish as competition grows. I very much want to be a part of that unique formula for success.”
In his new role, Chamberlin will build on Quislex’s existing client base and work with close to 1,000 employees to implement legal support services regionally adapted to the appetites of EMEA law firms and companies.
He expects Indian LPO providers will experience continued segmentation in EMEA. However, he said that those with experience and solid funding would be in a good position to capitalize on new technologies and add new service dimensions, such as consulting expertise, to address evolving client needs. “Leading Indian LPOs can bring their expertise to bear in a growing array of geographic markets, as the value proposition increasingly rests with subject-matter expertise and less with shoring dynamics such as wage arbitrage,” he said.
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